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We want every customer to have a simple and transparent return experience.

Eligible products may be returned or exchanged according to the guidelines below.


Return Period

Returns are accepted within 30 days of delivery.


Return Requirements

To qualify for a return, products must:

  • Be unused
  • Be in original condition
  • Include original packaging
  • Include all accessories and components

Products must not show signs of damage, misuse, or modification.


Non-Returnable Items

The following items may not be eligible for return:

  • Final sale items
  • Clearance products
  • Used or damaged products
  • Products modified after purchase

Exchanges

Eligible products may be exchanged based on availability.

If the requested replacement item is unavailable, a refund may be issued instead.


Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact customer support within 7 days of delivery.

Please provide:

  • Order number
  • Product information
  • Description of the issue
  • Photos of the product and packaging

This information helps us review and resolve your request efficiently.


Refunds

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days after approval for processing.

Your financial institution may require additional time for the refund to appear.


Return Shipping

Customers are responsible for return shipping costs unless the product received was incorrect, damaged, or defective.

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