We want every customer to have a simple and transparent return experience.
Eligible products may be returned or exchanged according to the guidelines below.
Return Period
Returns are accepted within 30 days of delivery.
Return Requirements
To qualify for a return, products must:
- Be unused
- Be in original condition
- Include original packaging
- Include all accessories and components
Products must not show signs of damage, misuse, or modification.
Non-Returnable Items
The following items may not be eligible for return:
- Final sale items
- Clearance products
- Used or damaged products
- Products modified after purchase
Exchanges
Eligible products may be exchanged based on availability.
If the requested replacement item is unavailable, a refund may be issued instead.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact customer support within 7 days of delivery.
Please provide:
- Order number
- Product information
- Description of the issue
- Photos of the product and packaging
This information helps us review and resolve your request efficiently.
Refunds
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days after approval for processing.
Your financial institution may require additional time for the refund to appear.
Return Shipping
Customers are responsible for return shipping costs unless the product received was incorrect, damaged, or defective.